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My Hub

FOR END USERS, MANAGERS AND CUSTOMER ADMINS

INTRODUCTION

My Hub serves as the starting point for every user in SapienceIQ. It centralizes access to key capabilities, ensuring that users can quickly orient themselves, view relevant information, and navigate seamlessly across the platform.

HOW IT WORKS
  • Role-specific dashboards: My Hub can automatically take you to your role specific dashboard, so you see the most important metrics, notifications, and tasks first.
  • Quick access to reports and resources: Browse, search, and open reports or reference materials directly from the hub.
  • Unified experience: Access company and customer resources, notifications, and frequently used tools; all in one place.
TABS IN MY HUB

My Hub organizes functionality into six tabs for easy navigation:

1. Home: This is your landing page seen immediately after you login. Clicking anywhere on this page (or time based redirection), takes you directly to your role-specific dashboard, providing a snapshot of key metrics and insights relevant to your responsibilities.

2. Reports: It displays available reports presented as tiles. Use the search option to quickly find a report of interest.

3. SapienceIQ Resources: It offers streamlined access to support tools and feedback channels. It is organized into three interactive sections. You can:

      a. Visit website to access updates, news, and additional resources,

      b. Submit a ticket to report technical issues with dashboards or data, or

      c. Share an idea to suggest new features and improvements for the platform.

4. Customer Content: It functions as a centralized space for internal resources specific to customer organization, and employee engagement. It includes a vertical navigation menu on the left for quick access to key resources like Training, Documentation, FAQ, Help, and the Company Website, while the main content area displays a top banner highlighting important reminders, such as upcoming surveys and achievements.

5. Edit Time: You can fix your time entries with ease from Edit Time, ensuring your work data is accurate for better insights. You get, at a glance, 7 days of time data to view and edit if required to edit your unaccounted time

6. Build Your Own: It allows users to create custom analyses from available datasets, including daily metrics like work hours and online/offline time, application usage by category, and detailed event data such as activity timings, durations, and time spent on specific URLs. A screenshot provides a visual layout of this tab and its features.

KEY BENEFITS
  • Saves time by consolidating all relevant work information in one place.
  • Improves productivity with role-specific visibility and quick actions.
  • Supports data-driven decision-making through immediate access to reports and dashboards.
  • Enables personalization to focus on what matters most to each user.
LIMITATIONS
  • Does not store or process data directly; it only provides access points.
  • Personalization depends on the role and permissions configured by Admins.
  • Customization is limited to predefined layouts and tiles.
USE CASES
  • A new user logs in and after a certain time, or after clicking anywhere on the landing page, sees dashboards, reports, relevant to their role.
  • A Manager quickly navigates from Hub to Explorer to review team-level insights.
  • An End User accesses tasks and notifications without searching across multiple modules. 
FINAL NOTE

My Hub provides users with a single, intuitive entry point to access all SapienceIQ capabilities.


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