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Most Used

TAILORED FOR END USERS, MANAGERS, AND CUSTOMER ADMINS

INTRODUCTION

The Most Used feature provides a flat listing of the top 20 most frequently accessed content items across all users in the system. It highlights the content that is most valuable and frequently referenced, helping users quickly locate popular reports, dashboards, and analyses. The Most Used view is available only in the Content Manager.

HOW IT WORKS

The Most Used list is automatically maintained by the system, based on user interactions and access frequency. Every time user opens or interacts with content, usage data is recorded. The system aggregates this data across all users and identifies the 20 most frequently accessed items that each user has permission to view. No manual input or configuration is required for an item to appear in this listing.

ACCESSING MOST USED

The Most Used view is accessible from the Hub and is represented by a flag icon. It presents a simple, centralized way for users to find content that is proven to be useful and widely utilized within their organization.
All content in the Most Used view can be managed just like items in regular folders. Users can open, view, copy, share, or favorite items.

KEY CAPABILITIES

  • Automatically displays the top 20 most accessed content items

  • Reflects system-wide usage patterns without manual setup

  • Enables quick discovery of high-value and frequently used content

  • Integrates seamlessly with existing Content Manager tools and actions

LIMITATIONS

  • Restricted to the top 20 items only

  • Does not allow users to paste copied content into this view

  • Usage rankings vary based on user permissions and access frequency

FINAL NOTE

The Most Used feature helps users identify and access the most relied-upon content across SapienceIQ, promoting efficient discovery and consistent alignment around key insights.

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